Scenario 18-1
As the day-shift supervisor at the steel plant,you summon the six college students who are working for you this summer doing odd jobs. You walk them across the plant to a field where the company stores scrap metal "leftovers." The area,about the size of a football field,is stacked with organized piles of metal. You explain that everything they see has just been sold.You point out that railroad tracks divide the field into parallel sectors,like the lines on a football field,so that each stack of metal is no more than 4 m from a track. Each stack contains 390 pieces of metal. Each piece weighs 42 kg and is about a metre long;it's just over 10 cm wide and 10 cm deep. You tell the students that,working as a team,they are to pick up each piece,walk up a ramp to the railroad car positioned next to each stack,and then neatly position and stack the metal for shipment. A forklift cannot be used because the metal is not on wooden pallets (the pallets would be crushed) . The only way to get the metal into the rail cars is for the students to carry it.Based on an old report from the last time the company sold some of the metal,you understand that over an eight-hour shift,workers typically loaded 30 to 31 pieces of metal parts per hour. At that pace,though,it will take your six students six weeks to load all of the metal;it must,however,be shipped in two weeks. So,without more workers (there's a hiring freeze) and without forklifts,all of the metal has to be loaded by hand by these six workers in two weeks.
-Refer to Scenario 18-1. What advice from the teachings of Mary Parker Follett should you apply to your relations with the six college students?
A) Deal with the conflict they may feel when asked to do the extra work.
B) Use group dynamics to make the task easier.
C) Monitor soldiering because it is a disruptive practice.
D) Use monetary rewards to provide motivation.
Correct Answer:
Verified
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