A nurse is discussing the Pareto principle (80/20 rule),which leads to the idea of total quality management.Which person is given credit for this process in health care?

Question

Quizplus · Accepted Answer

Joseph Juran is one of the forefathers of quality initiatives.He stressed the meaning of the Pareto principle and how it applies to improving quality in all organizations.Philip Crosby is considered the father of "zero defects." He often proposed simplifying things so that everyone could understand.Deming's teachings embraced the philosophy that quality is everyone's responsibility within an organization.

A Nurse Is Discussing the Pareto Principle (80/20 Rule),which Leads