Carlene, a customer executive, arrives at the training facility of the company full of enthusiasm because she is really excited about learning how to cope with difficult customers. She has encountered a number of intransigent customers and is eager to see what "tricks" the trainers can show her. This shows that Carlene has the motivation to learn.

Question

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Carlene's enthusiasm and eagerness to learn demonstrate her motivation to acquire new skills and techniques for dealing with difficult customers.

Carlene, a Customer Executive, Arrives at the Training Facility of the Company