As vice president of HR, you suspect that retention may be a problem in your organization. Which of the following would you take as a first step in a retention management program?

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The first step in a retention management program is to measure absenteeism and turnover to determine whether retention is actually a problem. This information will inform the development and implementation of retention strategies. Once the extent of the problem is known, other steps such as evaluating compensation and benefits, improving employee relations, and enhancing training and development programs can be taken.

As Vice President of HR, You Suspect That Retention May