Which of the following perspectives is NOT used when measuring an organization's strategic performance under the balanced scorecard approach?

Question

Quizplus · Accepted Answer

All of the perspectives mentioned (financial, internal business processes, learning and growth) are used in the balanced scorecard approach. However, the competitive perspective is not typically used as a separate perspective. Rather, competition is considered as a factor within the other perspectives.

Which of the Following Perspectives Is NOT Used When Measuring