Joshua is an extremely successful salesperson for a hospital-products manufacturing company. His sales are approximately twice those of the average salesperson in his category. However, Joshua's skills in managing his administrative work are minimal, and problems with orders, follow-up, and so forth are resulting. Joshua's boss is frustrated because significant training expenditures on Joshua have led to minimal improvement. Which of the following statements point to the best way to address this situation?

Question

Quizplus · Accepted Answer

The scenario suggests that Joshua's skills in managing administrative work are minimal, which implies that he may not be a good fit for his current job. Instead of moving him to a different job or terminating him, his job should be redesigned to better fit his skills and strengths. This would ensure that he can continue to utilize his sales skills while also addressing his weaknesses in administrative tasks. Enriching his job may not necessarily solve the problem if administrative work is simply not his forte. Similarly, converting him to an independent contractor may not make a significant difference if he still lacks the necessary skills to manage administrative tasks effectively.

Joshua Is an Extremely Successful Salesperson for a Hospital-Products Manufacturing