The veterinary assistants at a large veterinary practice alternate between working at the reception desk, working in the lab and X-ray department, and assisting the vets during office visits with patients. Which of the following is the best way to characterize the design of this job?

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Quizplus · Accepted Answer

Job rotation involves employees switching between different roles and tasks, and this is exactly what the veterinary assistants are doing. This can provide variety and opportunities for skill development, while also avoiding the boredom and burnout that can come with doing the same tasks all the time. Job enrichment involves giving employees more meaningful tasks and responsibilities, job redesign involves changing the nature of the work itself, and job enlargement involves increasing the number of tasks within a single role. While these concepts may overlap to some extent, job rotation seems like the best fit for the description given.

The Veterinary Assistants at a Large Veterinary Practice Alternate Between