Carlos works for a large floral company. He is expected to complete 30 flower arrangements per day to meet the specifications of customer orders. Each arrangement must contain the correct number, kinds, colours, and qualities of flowers in the required arrangement style. Customer complaints about arrangements directly affect how Carlos does on his performance appraisal. Carlos has been angry for several months, saying, "I do my best to meet the order specifications, but the company is cutting corners on the flowers. What we receive is half-wilted, too small, or the wrong mix of types." Which of the following statements best characterizes what is happening here?

Question

Quizplus · Accepted Answer

Carlos is doing his best to complete the flower arrangements, but the company is not providing him with adequate materials. This puts him in a difficult position as he is expected to meet customer expectations while dealing with subpar materials. This is a failing on the company's part to meet its responsibilities to Carlos.

Carlos Works for a Large Floral Company