DO NOT USEA traditional phone message includes which of the cues of a face-to-face conversation?
A)Vocal tone.
B)Eye contact.
C)Posture.
D)Facial expression.

Question

DO NOT USEA traditional phone message includes which of the cues of a face-to-face conversation?
A)​Vocal tone.
B)​Eye contact.
C)​Posture.
D)​Facial expression.

Quizplus · Accepted Answer

A traditional phone message includes vocal tone, which conveys the speaker's emotions, intentions, and personality in much the same way facial expression and body language do in a face-to-face conversation. However, cues such as eye contact and posture are not present in a phone message.

DO NOT USEA Traditional Phone Message Includes Which of the Cues