While reviewing the safety statistics of his company, Gerard, a newly appointed HR manager, notices that the number of slip and fall accidents on the company floor has increased by more than 20 percent over the last year. Which of the following should Gerard do first?
A) Train the employees to effectively follow all safety rules.
B) File a complaint against the floor manager for not properly enforcing safety rules.
C) Investigate the likely causes for the increase in the slip and fall accidents.
D) Recommend changes that could reduce the number of accidents to the floor manager.

Question

Quizplus · Accepted Answer

The first step for Gerard should be to investigate the likely causes for the increase in the slip and fall accidents. Only after identifying the root cause of the problem, can Gerard take necessary actions to address and reduce the number of accidents. Training employees and recommending changes without understanding the cause of accidents may not be effective in solving the problem. Filing a complaint against the floor manager without proper investigation may also not be justified if the issue lies elsewhere.

While Reviewing the Safety Statistics of His Company, Gerard, a Newly