In empathetic listening,_____ is important because it demonstrates that one understands the speaker's emotions.

Question

Quizplus · Accepted Answer

Reflecting feelings is the act of verbally or nonverbally acknowledging the emotions that the speaker is expressing. This technique is important in empathetic listening as it helps to build trust and understanding between the listener and the speaker. Selective retention refers to the process of remembering only certain aspects of a message based on one's biases or interests, thinking laterally refers to the ability to make connections between seemingly unrelated ideas, and perceptual filtering refers to the process of choosing which stimuli to focus on based on one's needs and preferences. While these concepts may also be relevant to communication and listening, they are not directly related to the importance of reflecting feelings in empathetic listening.

In Empathetic Listening,_____ Is Important Because It Demonstrates That One