Gigi,the owner of Café Mantra,gives small rewards-free movie tickets-to employees who regularly come to work on time and complete tasks assigned to them.Employees who break rules or deviate from company policy,however,often get a cut in their performance-linked incentives.Gigi appears to be using _____ with her employees.
A) adaptive control
B) normative control
C) concertive control
D) bureaucratic control

Question

Gigi,the owner of Café Mantra,gives small rewards-free movie tickets-to employees who regularly come to work on time and complete tasks assigned to them.Employees who break rules or deviate from company policy,however,often get a cut in their performance-linked incentives.Gigi appears to be using _____ with her employees.
A) ​adaptive control 
B) ​normative control 
C) ​concertive control 
D) ​bureaucratic control

Quizplus · Accepted Answer

Gigi is using bureaucratic control, which involves managing employee behavior through a system of rewards and penalties based on adherence to rules and policies.

Gigi,the Owner of Café Mantra,gives Small Rewards-Free Movie Tickets-To Employees