_____ is defined as the use of observable measures of worker behavior or outputs to assess performance and influence behavior.
A) Bureaucratic control
B) Objective control
C) Normative control
D) Concertive control

Question

_____ is defined as the use of observable measures of worker behavior or outputs to assess performance and influence behavior.
A) ​Bureaucratic control 
B) ​Objective control 
C) ​Normative control 
D) ​Concertive control

Quizplus · Accepted Answer

Objective control is based on the use of observable measures of worker behavior or outputs to assess performance and influence behavior. Bureaucratic control is based on formal rules and procedures, normative control is based on the organization's values and beliefs, and concertive control is based on group norms and peer pressure.

_____ Is Defined as the Use of Observable Measures of Worker