Lydia owns a fashion store for women where the focus is on providing quality customer service.The staff is trained to treat customers with utmost care and provide them with reliable fashion advice.Lydia carefully chooses her staff and appoints people who are attentive,friendly,and have a sense of good fashion.Lydia's store uses _____.
A) concertive control
B) adaptive control
C) bureaucratic control
D) normative control
Correct Answer:
Verified
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