_____ leads to competitive advantage through results acceleration and resource effectiveness.
A)High employee turnover
B)Quality improvement
C)Objective knowledge
D)Skill development

Question

_____ leads to competitive advantage through results acceleration and resource effectiveness.​
A)​High employee turnover
B)Quality improvement​
C)Objective knowledge​
D)Skill development​

Quizplus · Accepted Answer

Quality improvement leads to competitive advantage through results acceleration, as it allows companies to deliver products or services that meet or exceed customer expectations. This results in increased customer satisfaction and loyalty, which leads to higher sales and profits. Additionally, quality improvement can lead to resource effectiveness, as it minimizes waste and reduces costs associated with defects, rework, and customer complaints. High employee turnover, objective knowledge, and skill development may also contribute to competitive advantage, but they are not as directly linked to results acceleration and resource effectiveness as quality improvement.

_____ Leads to Competitive Advantage Through Results Acceleration and Resource