Which of the following best defines emotional intelligence?
A) It is the ability to recognize and manage emotion in oneself and in others.
B) It is the discrepancy between one's felt emotion and one's expressed emotion.
C) It is the process through which emotions of one person are transferred to another through nonverbal channels.
D) It is the work that employees do to control their feelings and expression of emotions in the workplace.
Correct Answer:
Verified
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