Managers should stimulate functional conflict when their group:
A)is acting aggressively with peers.
B)exceeds any potential gain from the conflict.
C)relies on threats and verbal abuse to communicate.
D)is suspected to be suffering from groupthink.

Question

Managers should stimulate functional conflict when their group:​
A)​is acting aggressively with peers.
B)exceeds any potential gain from the conflict.​
C)relies on threats and verbal abuse to communicate.​
D)is suspected to be suffering from groupthink.​

Quizplus · Accepted Answer

Functional conflict refers to the type of conflict that is task-oriented and aimed at improving the quality of decisions, productivity, and work outcomes. When groups are suspected to be suffering from groupthink, they tend to develop a false sense of agreement and conformity, which can lead to poor decision-making processes. In this case, managers should stimulate functional conflict to encourage open communication, diverse perspectives, and critical thinking, which can help to identify potential flaws in decision-making and improve outcomes. Option A, B, and C do not align with the characteristics of functional conflict and can lead to negative outcomes.

Managers Should Stimulate Functional Conflict When Their Group:​

Managers Should Stimulate Functional Conflict When Their Group: