To diagnose a conflict as functional or dysfunctional, a manager must look at:
A)the employees' ability to adapt to change and manage adversity.
B)the issue, the context of the conflict, and the parties involved.
C)the expenses that will be borne by the company to solve the conflict.
D)the views of the top-level decision takers.

Question

To diagnose a conflict as functional or dysfunctional, a manager must look at:​
A)​the employees' ability to adapt to change and manage adversity.
B)the issue, the context of the conflict, and the parties involved.​
C)the expenses that will be borne by the company to solve the conflict.​
D)the views of the top-level decision takers.​

Quizplus · Accepted Answer

To diagnose a conflict as functional or dysfunctional, a manager must consider the issue at hand, the context of the conflict, and the parties involved. The ability to adapt to change and manage adversity, expenses incurred or the views of the top-level decision-makers may not be sufficient or relevant criteria for determining the nature of the conflict.

To Diagnose a Conflict as Functional or Dysfunctional, a Manager