The goal of customer relationship management software is to understand each customer's specific needs and then customize a product or service to meet those needs.
Correct Answer:
Verified
Q27: In the early days of electronic commerce,
Q28: ERP is the acronym for _.
A)electronic record
Q29: A _ is a listing of goods
Q30: _ often offer Web server management and
Q31: Larger businesses often prefer to use a
Q33: Commerce service providers are also called _
Q34: The W3C defines _ as software systems
Q35: _ is accomplished by programs that transfer
Q36: The leading providers of content management software
Q37: Some companies create their own CRM software
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