When a cardholder successfully contests a charge, the acquiring bank must retrieve the money it placed in the merchant account in a process called a(n)____.
A)click-through
B)chargeback
C)dispute
D)recharge

Question

Quizplus · Accepted Answer

When a cardholder contests a charge and wins, the process that follows is known as a chargeback, where the acquiring bank must retrieve the money they transferred to the merchant account. The other options, click-through, dispute, and recharge, do not accurately describe the process that occurs in response to a successful chargeback.

When a Cardholder Successfully Contests a Charge, the Acquiring Bank