An advantage of the divisional structure is:
A) concern for customers' needs is high
B) there is little duplication of services across divisions
C) there is good coordination across divisions
D) top management retains tight control of the organisation
E) there is no competition for corporate resources.

Question

Quizplus · Accepted Answer

The divisional structure allows for a focus on specific customer needs, as each division can tailor its products and services to meet the needs of its particular market segment. This can lead to increased customer satisfaction and loyalty.

An Advantage of the Divisional Structure Is