Communication channels that exist outside the formally authorised channels of an organisation and do not adhere to the organisation's hierarchy of authority are known as personal communication channels.

Question

Quizplus · Accepted Answer

Personal communication channels are informal channels of communication that exist outside the formal communication channels of an organization. These channels do not follow the organization's hierarchy of authority and are often used for personal or social interactions among employees. Examples include gossip, rumors, and unofficial conversations.

Communication Channels That Exist Outside the Formally Authorised Channels of an Organisation