The members of the new product team at Infections International have a norm of backing up each of their computer's hard drives at the end of each working day.This norm developed because one day a computer virus infected the team's computer network and destroyed many important computer files.The cause of this norm was clearly:

Question

Quizplus · Accepted Answer

The cause of the norm was a critical event, which in this case was the computer virus that destroyed important computer files. The team responded to this event by implementing the norm of backing up their hard drives at the end of each working day to prevent such a disaster from happening again in the future.

The Members of the New Product Team at Infections International