________________ is the effective activity by staff to achieve outcomes above and beyond an accepted norm or minimum.

Question

Quizplus · Accepted Answer

Discretionary work effort is when employees go above and beyond what is expected of them in terms of their job responsibilities. It is an extra and voluntary effort made by employees to achieve better outcomes. Coercive reinforcement refers to the use of punishment or threat to motivate employees, timely information is providing information promptly to facilitate decision making, and effective delegation is assigning responsibilities and authority to subordinates. None of these options describe the concept of discretionary work effort.

________________ Is the Effective Activity by Staff to Achieve Outcomes