If a theory is not confirmed during troubleshooting, what is the technician's next step?
A)Make changes
B)Implement the solution
C)Establish a new theory or escalate
D)Verify full functionality

Question

Quizplus · Accepted Answer

If a theory is not confirmed during troubleshooting, the technician should establish a new theory or escalate the issue to someone with more expertise. Simply making changes or implementing a solution without a clear understanding of the problem may lead to further issues. Before verifying full functionality, it is important to determine the root cause of the problem.

If a Theory Is Not Confirmed During Troubleshooting, What Is