How did the company Zappos quickly distinguish itself to attract a large customer base?
A)by massive emailing
B)by starting at college campuses
C)by emphasizing free, easy returns and excellent customer service
D)by offering known brands at drastically reduced prices

Question

Quizplus · Accepted Answer

Zappos quickly distinguished itself by emphasizing free, easy returns and excellent customer service. This helped to establish a loyal customer base that appreciated the hassle-free and enjoyable shopping experience. Zappos also made it a priority to offer a wide selection of products to choose from, which helped to attract a diverse range of customers.

How Did the Company Zappos Quickly Distinguish Itself to Attract