A client is angry and demanding.The support worker understands that during situations like this, it is important to do which of the following?
A)Keep the client waiting
B)Ignore the client's behaviour
C)Treat the client with respect and dignity
D)Ask the nurse to talk to the client

Question

Quizplus · Accepted Answer

When a client is angry and demanding, it is important to remain calm and treat them with respect and dignity. Ignoring their behavior or keeping them waiting will only escalate the situation. Asking a nurse to talk to them may be helpful, but the support worker should still try to defuse the situation and maintain a professional demeanor. By treating the client with respect and dignity, the support worker can help to de-escalate the situation and work towards a resolution.

A Client Is Angry and Demanding