The view that pain messages may not get through to the brain when the "switchboard" (that transmits pain messages) becomes "flooded" is termed

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The theory being described is the gate theory of pain, which proposes that when the "gate" (i.e. the neural pathway) that transmits pain information becomes flooded with other sensory information, it can prevent some pain messages from reaching the brain. This theory suggests that pain perception is not solely based on the amount of tissue damage, but also on the balance between neural activity that inhibits pain and neural activity that amplifies pain.

The View That Pain Messages May Not Get Through to the Brain