According to Weng's (2008) study of emotional intelligence and consumer satisfaction, physicians were rated high on all of the following factors EXCEPT:

Name: According to Weng's (2008) study of emotional intelligence and consumer satisfaction, physicians were rated high on all of the following factors EXCEPT:
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Weng's study found that physicians were rated high in expression, regulation, and appraisal of emotion; however, they were not rated high in the level of emotion displayed.

According to Weng's (2008) Study of Emotional Intelligence and Consumer