Troubleshooting begins by ____.
A)assessing the computer
B)interviewing the user
C)reading the work order
D)understanding the procedure

Question

Quizplus · Accepted Answer

Interviewing the user is typically the first step of troubleshooting as it allows the technician to gather important information about the issue and potentially identify the cause. Assessing the computer, reading the work order, and understanding the procedure may all come later in the troubleshooting process.

Troubleshooting Begins by ____