Governments are using Web 2.0 tools mainly for collecting taxes and fines and for making benefit payments.

Question

Quizplus · Accepted Answer

While some governments do use Web 2.0 tools for tax collection and benefit payments, they also use them for other purposes such as citizen engagement, transparency, and communication. Examples include social media usage for public service announcements, online community forums for public input, and open data portals for transparency of government actions.

Governments Are Using Web 2