The business processes,such as sales and advertising,which are visible to customers best defines

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Front-office operations, also known as customer-facing operations, are the business processes that are visible to customers. These include sales, marketing, advertising, customer service, and support. Back-office operations, on the other hand, are internal processes like finance, accounting, human resources, and IT. Order fulfillment and logistics are part of the overall operations process but may not be directly visible to customers.

The Business Processes,such as Sales and Advertising,which Are Visible to Customers