EC costs and benefits can be classified into two broad categories
A) direct and routine.
B) short-term and capital.
C) tangible and intangible.
D) operational and strategic.

Question

Quizplus · Accepted Answer

EC costs and benefits can be categorized into tangible, which are those that can be measured and quantified, and intangible, which are difficult to measure and describe in monetary terms. This categorization helps organizations to determine the overall impact of their EC initiatives on their business. The other options listed - direct and routine, short-term and capital, and operational and strategic - do not accurately describe the two broad categories of EC costs and benefits.

EC Costs and Benefits Can Be Classified into Two Broad