Roger's boss evaluates him based on the satisfaction of the employees who work under Roger's supervision. Roger's supervisees are very unhappy because the company provides poor salary and benefits and won't even hire a cleaning company to keep the bathrooms clean. None of this is in Roger's control. The factor responsible for Roger's high work stress as described in this scenario is _____

Question

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The factor responsible for Roger's high work stress as described in this scenario is clarity of job description and evaluation criteria. Roger is being evaluated based on the satisfaction of his supervisees, but he has no control over the factors that are causing their dissatisfaction. This lack of control is creating stress for Roger because he is being held accountable for something that is not within his power to change.

Roger's Boss Evaluates Him Based on the Satisfaction of the Employees