A dispute arises between an RN and an LPN over a patient issue.The tension continues between the two and begins to affect other staff members,who are drawn into the conflict.Over time,the team becomes polarized toward either the RN or the LPN.How might this situation be prevented?
A) Expediency in responding to the initial dispute, once it became apparent that it could not be resolved by the two parties themselves
B) Asking other staff members what the real issues were in the dispute between the RN and the LPN
C) Reassigning one of the parties to another unit when it became apparent that the two individuals could not resolve the dispute themselves
D) Calling a staff meeting at the onset of the dispute to allow the team and the RN and LPN to discuss the initial dispute

Question

Quizplus · Accepted Answer

The initial step in conflict resolution should have involved an expedient response to the issues and putting a focus on the issues involved in the dispute between the LPN and RN through negotiation involving the two parties,before the dispute involved others.

A Dispute Arises Between an RN and an LPN Over