Excellent leaders need to have or develop the skills of empathy and expressiveness when dealing with others in the workplace.This is also known as understanding and managing own feelings and emotions as well as discerning the emotions of others.What is this an example of required by good leaders?
A) Social awareness
B) Self-awareness
C) Emotional intelligence
D) Intellectual ability

Question

Quizplus · Accepted Answer

Emotional intelligence is defined as understanding and managing our emotions with the added awareness of discerning the emotions of others.Many organizations will assess leaders for their level of emotional intelligence to assist the individuals understanding their ability to relate to others.

Excellent Leaders Need to Have or Develop the Skills of Empathy