The nurse manager frequently interacts with staff and other hospice facility employees.Communication is purposeful because the manager assesses current issues,such as specific satisfactions and dissatisfactions with the newly implemented computerized documentation system.Informally,the manager gathers available staff members to address similar learning needs.Many times,staff members are found coaching other staff about improving use of the new system.According to Senge (1990) ,the activities demonstrated in this example are:
A) dialogue, team learning.
B) resilience, personal mastery.
C) shared vision, systems thinking.
D) mental models, teachable moments.
Correct Answer:
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Q1: Complex change situations require that the change
Q2: When goals/outcomes are somewhat unclear in early
Q3: Based on Elizabeth's insights and suggestions,you involve
Q4: To effectively achieve a change goal/outcome in
Q6: To engage your staff in awareness of
Q7: An example of one strategy to improve
Q8: Elizabeth is an example of a(n):
A) early
Q9: The oncology clinical manager and the educational
Q10: To engage your staff in awareness of
Q11: Elizabeth,an RN with approximately 15 years of
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