In describing a new problem you are having with your computer, your boss interrupts and states, "I had the same problem last week. It's something to do with the network." Which conceptual block could be inhibiting your boss's creative problem-solving approach?
A) Vertical thinking
B) Artificial constraints
C) Stereotyping
D) Ignoring commonalities

Question

Quizplus · Accepted Answer

Stereotyping involves assuming that a problem is the same as a previous one without considering unique aspects, which is what the boss is doing by assuming the network is the issue.

In Describing a New Problem You Are Having with Your