Forgiveness is enhanced in organizations when managers
(1)Acknowledge the trauma,harm,and injustice that their organization members have experienced,but they define the occurrence of hurtful events as an opportunity to move forward toward a new goal.
(2)Associate the outcomes of the organization (e.g.,its products and services)with a higher purpose that provides personal meaning for organization members.
(3)Maintain high standards and communicate the fact that forgiveness is synonymous with tolerance for error or lowered expectations.Which statements are correct?
A) Statements 1 and 3
B) Statements 2 and 3
C) Only statement 1
D) Statements 1 and 2

Question

Quizplus · Accepted Answer

Forgiveness is enhanced when managers acknowledge trauma and injustice (statement 1) and when they associate organizational outcomes with a higher purpose (statement 2). Statement 3 is incorrect as it misrepresents forgiveness as tolerance for error.

Forgiveness Is Enhanced in Organizations When Managers