When the nurse and client are engaged in the process of exchanging information,this process is:
A)communication
B)hearing
C)listening
D)rapport

Question

Quizplus · Accepted Answer

Communication is sending and receiving a message.Communication consists of a sender,the person who initiates an idea,thought,or emotion that he or she wants to relate to another person;a message,the thought,idea,or emotion the sender wishes to send to another person;a channel,the means through which the sender sends a message,including auditory channels (speaking,hearing,listening),visual channels (verbal or nonverbal),and kinesthetic channels (touch,sensation);a receiver,a person who accepts the message from the sender using physiologic,psychological,and cognitive components;feedback,the verification or response from the receiver to the sender about the message;and influences,factors that affect both the sender and the receiver,including education,culture,emotions,perceptions,and the situation in which the communication process occurs.

When the Nurse and Client Are Engaged in the Process