With respect to the online consumer's hierarchy of needs,identify the most critical characteristic of a Web site.
A) functional convenience
B) structural firmness
C) representational delight
D) descriptive link text
E) cross-platform compatibility

Question

Quizplus · Accepted Answer

Structural firmness is the most critical characteristic as it ensures the website is secure, reliable, and performs well, which are foundational needs for users.

With Respect to the Online Consumer's Hierarchy of Needs,identify the Most