Mr. Smythe uses communication and persuasion as his tools to help unions and employers negotiate. Smythe can suggest compromises but cannot issue a binding decision. Which role is he performing?
A) arbitrator
B) mediator
C) conciliator
D) certifier

Question

Quizplus · Accepted Answer

Mr. Smythe is performing the role of a mediator, who facilitates negotiation and encourages compromise between parties but does not have the authority to impose a binding decision.

Mr Smythe Uses Communication and Persuasion as His Tools to Help