The Home Health Agency Hired an Expert in Financial Management

The home health agency hired an expert in financial management to evaluate and propose a plan for reversing growing expenses and decreasing revenues.The expert is well respected,both personally and professionally,by members living in this small community.To be effective,staff will need to perceive this change agent as:

A) Trusted, quiet.
B) Flexible, informal.
C) Credible, legitimate.
D) Communicative, personable.