A mediator suggested that the nurse manager and staff members decide on a method to resolve conflicts.It is important to have agreements about how team members will work together because:
A) If there are no agreements, each member will make up his or her own procedures without consensus.
B) People are naturally difficult and will not work well together without such agreements.
C) People will naturally ask for agreements about how to be together.
D) A way to eliminate nonproductive team members must be available.

Question

Quizplus · Accepted Answer

It is important to establish team norms (how the team will function).Some of the rules will center around communications and how team members will treat one another,how conflict will be handled,and the decision-making process.

A Mediator Suggested That the Nurse Manager and Staff Members