What kind of departmentalization happens when an organization is divided into operations categorized by tasks performed by employees?
A) Functional departmentalization
B) Process departmentalization
C) Customer departmentalization
D) Geographic departmentalization
E) Regional departmentalization

Question

Quizplus · Accepted Answer

Process departmentalization involves organizing work and activities around specific processes or tasks, which is the case in the given scenario where the organization is dividing operations based on the tasks performed by employees. Functional departmentalization would be dividing departments based on specialized functions such as marketing, finance, or HR. Customer departmentalization involves organizing departments around the needs of specific customer groups. Geographic departmentalization is based on geographic regions or areas, and regional departmentalization is not a recognized term in organizational structure.

What Kind of Departmentalization Happens When an Organization Is Divided