Jesse,a server at a large chain restaurant,feels exhausted after trying to keep customers happy all day.What sociological pattern does Jesse's experience fit into?
A) the need to raise the minimum wage for food service workers
B) the difficulty of men asserting their emotions
C) the many workers who must learn how to "feel" on the job
D) the need for the social role of service workers to garner more respect

Question

Quizplus · Accepted Answer

Jesse's experience fits into the sociological pattern of emotional labor, where workers must manage their emotions and display certain feelings as part of their job, common in service roles.

Jesse,a Server at a Large Chain Restaurant,feels Exhausted After Trying