To understand a conversation, we need to understand ________, which is why electronic communication, such as e-mail or text messaging, can lead to miscommunication.
A) the social context
B) the language
C) what the participants look like
D) the emoticons

Question

Quizplus · Accepted Answer

Understanding the social context of a conversation, including things like tone of voice, body language, and cultural norms, is crucial to accurately interpreting meaning. Electronic communication lacks many of these factors, making it easier to misinterpret messages. Language (B) is also important, but understanding the social context is arguably more important in avoiding miscommunication. What the participants look like (C) and emoticons (D) can provide additional context, but are not essential to understanding the conversation.

To Understand a Conversation, We Need to Understand ________, Which