These days,many customer service representatives with whom we talk over the phone are based in India.Which of the following terms applies to this phenomenon?

Question

Quizplus · Accepted Answer

The term that applies to this phenomenon is the "death of distance," which refers to the idea that advances in technology have made it possible for communication and work to occur seamlessly across geographical boundaries. This has enabled companies to outsource customer service and other business processes to countries like India where labor is cheaper.

These Days,many Customer Service Representatives with Whom We Talk Over