______ is the process of evaluating a firm's credit policy to determine whether a shift in its customers' payment patterns has occurred.

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Receivables monitoring involves tracking and analyzing a firm's accounts receivable to identify any changes in payment patterns by its customers. This allows the firm to make any necessary adjustments to its credit policy to mitigate the risk of unpaid debts and reduce collection periods. Accounts payables monitoring, concentration banking, customer maintenance, and purchasing subsidization are all unrelated to this process.

______ Is the Process of Evaluating a Firm's Credit Policy