The degree to which a firm understands and addresses stakeholder demands can be referred to as

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A stakeholder orientation refers to a firm's approach to identifying, understanding, and addressing the needs and expectations of all of its stakeholders, including customers, employees, suppliers, communities, and shareholders. A firm with a strong stakeholder orientation recognizes that the success of the business depends on the satisfaction of all stakeholders, not just shareholders.

The Degree to Which a Firm Understands and Addresses Stakeholder